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"Customer Loyalty" is the twelfth episode of the ninth season of the American comedy television series ''The Office''. The episode was written by Jonathan Green and Gabe Miller, and directed by Kelly Cantley. It originally aired on NBC on January 24, 2013. The episode guest stars Chris Diamantopoulos as Brian the boom mike operator, and Ben Silverman as Isaac, a coworker of Jim's. The series—presented as if it were a real documentary—depicts the everyday lives of office employees in the Scranton, Pennsylvania, branch of the fictional Dunder Mifflin Paper Company. In this episode, Jim Halpert (John Krasinski) is forced to miss his daughter's first recital after a major investor exits his company, leading to a major fight with his wife Pam (Jenna Fischer). Dwight Schrute (Rainn Wilson) tries to prevent Darryl Philbin (Craig Robinson) from leaving the office. Nellie Bertram (Catherine Tate) accidentally reveals that Pete (Jake Lacy) and Erin Hannon (Ellie Kemper) may have feelings for each other. This episode also begins to finally reveal who is behind the documentary. The episode received largely positive reviews from television critics; many praised Krasinski and Fischer for the dramatic fight at the end. Furthermore, the reveal of the camera crew was commented upon by many critics. The episode was viewed by 4.19 million viewers and received a 2.0/5 percent rating among adults between the ages of 18 and 49, ranking third in its timeslot. The episode ultimately ranked as the highest-rated NBC series of the night. ==Plot== Dwight Schrute (Rainn Wilson) is upset to learn that Darryl Philbin (Craig Robinson) will be leaving Dunder-Mifflin to join Athlead, Jim Halpert's (John Krasinski) startup. He tries to browbeat Darryl into staying with Dunder-Mifflin by tallying up his perceived job failures since taking the Athlead job and holding a meeting on customer loyalty with a customer he describes as "enraged", but who demurs at the characterization. When this is ineffective, Dwight joins Darryl's delivery run to make the job more "fun." One attempt at being more fun is to order a milkshake at a fast food drive-through and throw it at the server, shouting "Fire in the hole!" Darryl angrily forces Dwight to stay behind and clean up the mess, whereupon another customer pulls the same prank on Dwight himself. In the end bumper Darryl laughs at footage of the event that has been uploaded onto the internet, saying that this is what he will miss when he moves to Philadelphia. Nellie Bertram (Catherine Tate) assigns Erin Hannon (Ellie Kemper) and Pete Miller (Jake Lacy) to a social media project that meets with some success. She also notices that the two enjoy each other's company on a personal level. She feels guilty because Erin is Andy Bernard's (Ed Helms) girlfriend and Andy recommended Nellie to the adoption agency. She hijacks Dwight's customer loyalty meeting to talk about fidelity in relationships, which soon zeroes in on Erin and Pete. Nellie also ends the social media project so they will not be able to flirt, but a talk with Toby Flenderson (Paul Lieberstein) reminds Nellie that Andy was not always the best boyfriend to Erin and Nellie has second thoughts. She soon restarts the project, 'forcing' Erin and Pete to work together again, much to their delight. Jim's plan to drive home from Philadelphia to see his daughter CeCe's ballet recital hits a snag when a major investor shows up with troubling news. Jim asks his wife Pam Halpert (Jenna Fischer) to record the recital with her phone, which she agrees to do. During the opening of the recital, she stops recording to take a phone call, informing her that she has been chosen to paint an important public mural. In her excitement, she messes up the recording and fails to record any of the recital. Jim calls her that evening to tell her the investor backed out, and his group will have to work extra hard to make up for it. He mentions the recital as a way to cheer him up, and Pam confesses that she did not tape it. He becomes frustrated at her, scolding her and starting a fight over his new job, the time he spends away from the family, and the sacrifices they are making to get their new life to work. After he hangs up, Pam breaks down in tears. A previously unseen boom operator named Brian (Chris Diamantopoulos) enters into the shot and comforts her, and tells the crew to stop filming. 抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』 ■ウィキペディアで「Customer Loyalty (The Office)」の詳細全文を読む スポンサード リンク
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